Storm Arwen

Woodgate & Clark’s UK Customer Service Manager gives winter storm update

Posted on 06 December 2021

As businesses make preparations for the onset of Storm Barra, due to hit the UK mainland on 7 December and following hard on the heels of Storm Arwen, Nic Fordyce, Woodgate & Clark’s UK Customer Service Manager, has teams ready to provide urgent support where required.

Nic said that “while most of the damage caused by Arwen was to domestic properties, we have dealt with many claims from businesses, mostly in either the North West/Wales, or the North East of England and into Scotland”

She explained that where the damage is serious enough for an adjuster visit, the average cost per claim is significantly lower than the flooding event that hit many properties in central London in July. 

Forecasts suggest Barra will follow the same path as Arwen and Nic said to prepare, businesses should follow the guidance from the ABI and prepare for heavy rain and high winds. 

“We urge corporate (and domestic) customers to plan ahead and secure any implements that could move in high winds, make sure you move vehicles away from areas prone to flooding, and move valuable items upstairs if the premises is in an area with high flood risk.” 

Other guidance includes:
•    Having emergency contact numbers for your insurer, local authority and utility companies to hand in a safe waterproof place. Keep a mobile phone with you
•    Follow the weather forecasts on local radio and TV
•    Check the websites of the Environment Agency, Scottish Environment Protection Agency, Natural Resources Wales or the Rivers Agency (Northern Ireland) and sign up for their free flood warning service.  

Nic noted that it is at times like this property maintenance is vital. Poorly maintained sites are prone to damage, such as tiles flying off roofs, and/or blocked drains causing water to back up. “Property maintenance is key to coming through winter storms unscathed, so please check your premises on a regular basis.”