Real Estate Services
Woodgate & Clark recognises the unique nature of this market and the need for bespoke claims handling. With over 20 years’ experience of this sector we have a deep understanding of the needs and requirements of clients and customers in this area.
This service is under the leadership of Mike Farley, a member and past chairman of the Insurance Institute of London’s Property Investors Committee, who has a detailed understanding of this sector. He is closely supported by a dedicated team of account handlers who are based at our Head Office.
We ensure that all accounts have dedicated handlers who have a close understanding of the market and specific requirements of the accounts that we handle which ensures continuity and effective delivery of service excellence. We work hard to ensure at the outset of our involvement in any claim that we identify and work with all interested parties whether they be Insurers, Brokers, Sub-Brokers, Managing Agents or Leaseholders.
Realising that close communication is the key to understanding the progress of a claim, we aim to build a rapport with all interested parties and to ensure that they are kept advised of developments throughout the life of a claim. Where required we are able to offer a single point of contact for each client, regular client review meetings, designated adjusters for specific accounts and the provision of regular claims data and Management Information.