Busy UK high street

Business interruption

Continuously improving the management of indemnity costs, whilst achieving sustainable leading customer outcomes.

We invest in our in-house BI loss adjusting skills through training and development, along with investment in supporting technology. A particular area of focus is the identification of major loss mitigation strategies and making full use of the BI policy cover to reduce total outlays.

We will always involve collaborative working with partners where necessary, including damage mitigation and restoration suppliers, and to further promote our attention to identifying optimum economic claim outcomes, in addition to prioritising supporting customers at their time of greatest need.

Julie Groves

Julie Groves, Head of Business Interruption


Julie worked as an adjuster accountant in the major and complex loss team at Crawford and Company. She began her career as a senior financial analyst at CB Richard Ellis, before moving to C. Lewis & Co as a forensic accountant.

Julie is a Fellow of Chartered Certified Accountants (FCCA) and an Associate of the Chartered Institute of Loss Adjusters (ACILA) as well as holding a PhD with recent experience in power and energy, manufacturing, hotel and tourism and industrial processes, as well as life science and pharmaceutical claims.