Busy UK high street

Business interruption

Continuously improving the management of indemnity costs, whilst achieving sustainable leading customer outcomes.

We invest in our in-house BI loss adjusting skills through training and development, along with investment in supporting technology. A particular area of focus is the identification of major loss mitigation strategies and making full use of the BI policy cover to reduce total outlays.

We will always involve collaborative working with partners where necessary, including damage mitigation and restoration suppliers, and to further promote our attention to identifying optimum economic claim outcomes, in addition to prioritising supporting customers at their time of greatest need.

Mike Farley

Mike Farley, Director of Client Services


Mike is a director and is responsible for account management and business development. He started working in loss adjusting in 1987 and has held a number of senior management roles. Mike has specialist experience in the real estate market and is a member and past chairman of the Property Investors Committee of the Insurance Institute of London.

Outside of his working life, Mike enjoys gardening, bird watching and listening to music. He also holds a season ticket for Tottenham Hotspur FC where he experiences regular frustration and disappointment.