Living room with dog on a dog bed

Complex household

Our team know how to successfully manage complex household claims, taking away effort for customers and returning their homes to a place of sanctuary.

Making a household insurance claim can be stressful and inconvenient for most individuals and families. At Woodgate & Clark, we believe it is our role to remove customer effort and guide homeowners through the insurance claims journey.

With years of experience in household claims handling, our team have honed their skills in successfully engaging with customers, identifying what is important and prioritising the issues that matter.

All complex household claims are attentively managed, applying our technical knowledge and high standards of customer care.

Our experienced team are well versed in co-ordinating and closely overseeing the various elements of household insurance claims to ensure a streamlined claims journey for the customer from beginning to end.

Richard Wilson

Richard Wilson, Head of Specialist Services North

BSc (Hons) ACILA BDMA Ins Tech

With a 30-year career in loss adjusting, Richard is an accomplished and trusted loss adjuster for all types of property damage claims. Richard spent 15 years with a major insurer, where he had responsibilty for quality standards, service performance and staff training. He has been a valued and respected member of the Woodgate & Clark Specialist services team since 2017, handling a variety of household, heritage and commercial major losses. He now heads up our Specialist Services team in the North.


Martin Shore, Head of Specialist Services South

BA Hons

Martin started his career in insurance in 2003 and has since gained over 20 years experience in claims and loss adjusting. He has a strong background in a blend of domestic and commercial property claims and has excelled in his service to customers since joining the Woodgate & Clark Specialist Services team in 2019. Martin leads our Specialist Services team in the South.