Man on construction site

Specialist liability

This division specialises in professional indemnity and construction risks.

When dealing with claims against professionals, it is essential that a mature and sophisticated approach is adopted, as such claims can be deeply personal to the individual involved.

It is crucial therefore that loss adjusters have the skills to deal appropriately with all of the issues which are likely to be critical in determining where liability may arise, in an open and informative way, and ensure that the insured feels that their voice has been heard. Almost always, the best results are obtained when an insured is an integral part of the process.

Our tested approach to all such claims is to consider both the currently pleaded claim, but also to explore whether there are any other potential weaknesses in an Insured’s position, to ensure that we are ready to successfully defend matters where allegations change over the course of a claim as further evidence emerges.

This ability to predict anticipated allegations underpins our extremely low settlement statistics, as it enables us to obtain contemporaneous evidence, both witness and forensic, to answer criticism of an Insured with a robust and well-supported response.

Dir Liability Ops

Ian Stevens , Director of Liability Operations

ACII FCILA FIFAA, Chartered Insurance Practitioner

With over 30 years’ experience in the insurance industry, Ian has been an integral part of the business for 9 years. He has significant experience in the management of personal injury, third party property damage, material damage and motor claims, as well as a particular interest in indemnity and policy coverage issues. Ian has previously held senior managerial positions in a number of adjusting practices and, being an experienced mentor, further supports the business in its commitment to personal and career development. Ian’s focus is the continued evolution and growth of the liability operations team to both develop and positively maintain successful and enduring relationships with new and existing clients.