Two men sat at desks working on computers

Desktop and Third-Party Administration (TPA)

A full desktop service to manage commercial claims where a site inspection is not required.

We offer an outsourced solution to insurers, underwriters and brokers who are seeking a cost-effective proposition for lower value, low complexity claims to support their own claims functions.

In addition, our team monitor and support claims handled by our adjusters on specific schemes. We offer a range of delegated authority and bespoke fund holding arrangements to meet the precise requirements of each client.

The services available range from FNOL claims registration and validation activity, through to preparation of bordereau and payment of claims and fund management, co-insurers collections and recoveries.

We provide a full range of MI to support our clients with the claims data they need in a bespoke, intelligible format.

Nic Fordyce

Nic Fordyce, UK Service Manager


Nic was a Senior Operational Manager for a large insurer prior to joining Woodgate & Clark over ten years ago. Now our UK Service Manager, part of her broad remit is to ensure our service levels are maintained by managing the adjusting network to best advantage. Feeding into our recruitment and succession teams, Nic also helps with planning resource requirements for years to come.